IVF giant investigates data breach
One of Australia’s largest IVF providers is urgently investigating a cyberattack that may have exposed the data of thousands of families and expectant parents.
Genea chief executive Tim Yeoh told past and present patients on Wednesday that the company had taken some of its systems and servers offline after it identified suspicious activity on its network.
Genea, one of Australia’s big-three IVF providers, is investigating a data breach on its network. Credit: Istock
“We are urgently investigating the nature and extent of data that has been accessed and the extent to which it contains personal information,” Yeoh said.
“We are working hard to ensure that there is minimal disruption to treatment being provided to our patients.”
Yeoh said the company was working hard to prevent disruption to treatment being provided to patients.
“If you do not hear from your local Genea clinic, there is no change to your current treatment schedule,” he said.
“We sincerely apologise for any concern this incident may cause you and want to reassure you that we take your privacy and the security of your data very seriously.”
The announcement came five days after Genea reported a phone outage at a number of its clinics. A notice on the company’s website indicated the outage was still an issue on Wednesday afternoon.
